How to correctly associate multiple accounts with your Healow app
By default your app will sign you into the patient account you already have associated with your Healow app.
The common mistake made is that inside of that account, if you click on the patient’s name you will see an option to link another account as seen in the screen shot below.
This is not the route that you want to take in order to add another child to your app. This would be used to add another account for the same child at a different doctor’s office.
To add another child to your app you must click on the settings button in the top right corner and select log out as seen in the screen shot below.
This will bring you to the screen below where you can select begin now to add another child. As you can see this screen will list all accounts you have associated with your app.
Once you have multiple accounts associated, when you return to the app it will default to the account you were last logged into.
Be sure that you are currently logged into the right account, If not go to settings, and logout to display the list of associated accounts. Your credentials will be stored and you should only have to use the pin that you setup to get into each account.