After gathering feedback from patients we learned that many were not happy with how complex it was to view and pay statements.
We are always looking for ways to make things easier for our patients; we are excited to announce that we have integrated our payment processing system into our electronic medical record system. This means you will now be able to view and pay statements right from the patient portal.
Additionally, you will be able to stream line your check in process by paying your co-pay on the portal prior to arriving for your visit.
We ask that patients that have bookmarked a link to our old payment processor, Navicure, please delete it as it will no longer be active.
You will receive an email from us when a new statement is generated. You may log into the portal, click on the my account tab, and go to billing and payments to view and pay the balance.
You may also check your account balance at any time. After logging into the portal, one of the main call outs on the dash board is titled latest statement. You may click on this to view your account balance with the option to pay.
We want all parents to understand that with the new system, we will no longer have any credit cards on file. A valid payment option must be presented at the time of your visit to cover any associated copays.